How To Fix Wacom Pressure Sensitivity in Toon Boom Animate

Quick Summary

1. Click Start > Wacom Tablet > Wacom Tablet Preference File Utility
2. Under ‘All User Preferences,’ click Remove.
3. Enjoy pressure sensitivity in Animate!

Reflections

A while back, I received a brand new Wacom Intuos 4 from StudentDiscounts for around AU$500. As ecstatic as I was with it, after a day or so, I soon discovered that my pressure sensitivity in Animate had disappeared. It was fine when I first used it but not thereafter. Since I was hastily incorporating the new tool into my already-established workflow, I let it slide, thinking my settings would return to normal as soon as I rebooted. I was wrong. A couple days later, after various reboots and troubleshooting, I was still without any pressure sensitivity in Animate.

I searched Toon Boom’s FAQs and Support sections on their website, but they weren’t too helpful. I suppose they might have been more helpful if I had emailed them but, in terms of what was readily available, their knowledge base didn’t provide a working solution for my problem. So, pressed for time, and looking for a quick fix, I started applying some of my own “logical” solutions. I thought back to what might have possibly caused the loss of sensitivity, and realized it was when I had changed some settings for my Expression Keys (to work in Animate).

At first, I tried Toon Boom’s solution, but that bore no fruit. So, the next thing I did, was check out Wacom’s provided utility tools and discovered the Wacom Tablet Preference File Utility. This opened up a dialog box, which allowed to me decide whether or not I wanted to delete saved preferences, or erase all (pretty much start anew).

I first deleted my user file preferences but, when I went back into Animate to test my pen out, I still had no pressure sensitivity. I was on the verge of uninstalling all the drivers, and then re-installing them again, but I decided to take a risk and just ‘delete all preferences.’ After I did this, my screens flickered once or twice, and… wallah! He’s aliiiiive… he’s alliiive! Pressure sensitivity was revived in Animate.

So, there you have it, how to fix pressure sensitivity in Animate (if you ever, somehow, manage to lose it like I did). In summary, this is what was done (assuming you have the latest Windows Wacom Tablet drivers):

Tagged as: 2D, Computer Graphics, hardware, Tutorials